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Policies
Return Policy
Customer Service
Prices and Availability
Shipping
Send Customer Service an eMail
| Return Policy |
We want you to be fully satisfied with every item that you purchase from www.citsports.com. If you are not satisfied with an item that you have purchased, you may return the item within 10 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. Important: You must obtain a return authorization number from our customer service department in order to properly return your item. We cannot accept returns without an RA #.
The item must be returned in good condition, in original boxes, and with all paperwork, parts and accessories to insure full credit.
Our Standard Return policies do not apply to all items. For a list of exceptions to our Standard Return policies please call our customer service line at 650-596-5758.
| | Customer Service |
Ship From Address and Return Address:
CIT Sports, Inc.
1007 Bransten Rd. Unit A.
San Carlos, CA 94070
Tel: 650-596-5645
Fax 650-596-5116
email: jeremy@citsports.com
| | Prices and Availability | We will be constantly adding new products, pictures and descriptions to make your shopping experience more pleasant. While this is in the works, we apologize for any inconvenience.
Please call 650-596-5758 for a current update - thank you!
| | Shipping | We ship to all states, including Alaska and Hawaii. We also ship to Military APO / FPO addresses and P.O. Boxes. Not all items can be shipped to Alaska, Hawaii, APO / FPO addresses or P.O. Boxes and certain restrictions apply. We currently ship to International addresses as well.
Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.
For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by end-of-day Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States
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